Stanford GSB Sloan Study Notes, Week 7 (37), Spring quarter
This week was completely overrun with two homework projects that refused to surrender even when groups of Sloans & MBAs spent hours sitting in the room and cranking through logistic regressions and ROI analysis for marketing channels of a pharma company, or trying to calculate the optimal inventory cost of the supply chain of HP injet printer factory. Also, a real dataset of 90,000 users of mobile phone users came in, which will be a basis for one of our final projects on understanding churn – once we chew ourselves through it.
And in the Town Hall with Madhav Rajan, Associate Dean of Academics we learned that the incoming MSx 2014 class will have quite a few improvements to their class schedule, with even more room for electives in Winter & Spring – congrats! Make sure you’ll fill those slots with quant analysis under the California sun this time next year.
Covered in this issue:
Milgram’s Small world problem and its modern developments
Recency/Frequency/Monetary Value & Churn analysis
Measuring sales force performance and forecasting tricks (and a video sampler for a litmus test for if you should be in sales)
Stanford GSB Sloan Study Notes, Week 6 (36), Spring quarter
Somehow the notes from this week are lighter – and not for the lack of activities, but rather a different kind. Somehow felt pointless to try to capture heated in-class ethics discussions or hours spent on preparing group work presentations in bullet point form. Instead, I took some time to dump a new load of photos of school life to the Flickr feed, where I had dropped the ball some time back in February.
The biggest project effort went into a “consulting gig” for the Networking class. Given a network relations dataset from a 200 person law firm (across their work, non-work and friendship social relations), their demographic metadata (tenure, education, roles, age…) and some qualitative survey results, we had to build an action plan that would solve for some of their identified personell issues, such as high churn of women. A very interesting mix of social network visualisations and multiple regression approaches, with potential to take far more attention and time than due for “1 homework of 4″.
As an amusing side product we predicted a single associate to become partner next, which the professor confirmed to have actually happened in the last 2 years since the data was gathered. As a teaser, find person #2910 on this picture to see why that is (partners are red, associates blue):
On BBLs front, GSB had a group of StartX companies drop by. Without going into the detail of the pitches, the overall quality of the batch of this accelerator program seemed quite impressive ranked agains many I’ve seen. Which is well done, given the affiliation to a single university and their somewhat less-commercial structure (for example they take no equity stake in companies they incubate and even fund).
Stanford GSB Sloan Study Notes, Week 5 (35), Spring quarter
Could be that my future co-alumni will look back at this week from the future as historic: the school came out to the public with news that there will be no more Sloan Program. The competition for the title of the Best Sloan Class Ever (est 1958) will finally be over – as us in the 2013 cohort will remain the Last Sloan Class Ever. The program itself will of course live stronger than ever, getting a fresh rebrand as Stanford MSx Program for Experienced Leaders.
Meanwhile, the academic life of T-7 week carried on, busy as usual. I realize the four keywords picked for the title sound a bit buzzwordy – but there was some solid content behind each. Read the notes below, and also check out the long-overdue video of my LOWKeynotes speech from the Winter Quarter if you happened to miss it.
Covered in this issue:
Calculating social influence in marketing and building funcional teams
Calculating effects of advertising spend on demand
Designing Call Centers and measuring process quality
Do freemium products need selling?
Exit dilemmas of Hotmail
Managing media crises and firing firends
Being realistic, but curious about Bitcoin
Founding stories of Twitter and Square
Mapping out all asteroids in space around us
Guests: Jack Dorsey of Twitter/Square, Sujay Jaswa of Dropbox, astronauts and folks from Clearwire, DFJ, Lightspeed Ventures
I recently shared some thoughts on how surprisingly hard it has been to adjust to how mundane and bureaucratic everyday activities still can be in otherwise tech-advanced Silicon Valley, compared to back home in Estonia. The video from Stanford GSB YouTube channel:
This is probably the longest-prepared short speech I’ve ever delivered, as a finale of a whole-winter-quarter-long LOWKeynotes program at Stanford GSB in 2013. A text version is below the fold, and if you got anything out of watching this, I’m sure you would enjoy all of the videos from my peers in the program. All of the outcomes were worthy of the effort put in, but if you need help from where to start, try the videos from Lukasz Strozek (on digital hoarding) and Evan Moore (on not believing in God) first.
Stanford GSB Sloan Study Notes, Week 4 (34), Spring quarter
No bandwidth to say much more that you will find not one or two, but three beautiful graphs I drew this week with my two little hands below the fold. And that the sales game hinted towards last week concluded with a triple win by Sloan Fellows (who sold $4.1..$4.7M/each over a quota of $2.6M; among those your’s truly being #3).
By “the topic” I mean the ever-worsening pain: humans’ inability to cope with their email load (and what the cultural implications of that are). As someone whose Mail client showed the following unread counts (aka “unprocessed”, really, in my personal methodology), I am obviously part of this global problem:
Already weeks into the final stretch I was comfortably settling on the fact that I’ve rushed past the opportunity of writing a reflective summary of Winter quarter (as I did with Summer and Autumn before). Where you lack internal pressure, the will be external one – and as our fabulous Yearbook committee has been recycling those texts in the past they convinced me to not drop the habit this late in the game. So here you go:
Stanford GSB Sloan Study Notes, Week 3 (33), Spring quarter
Head down in two inches of readings for this week and a fresh flow of first written project deadlines, like a two-degrees-deep analysis of your friends and advisors social graph or a set of regressions to be run on profitability data of a bank who has no clue if there is any connection between the demographics and profitability of their customers.
For a little different entertainment in the Sales Orgs class we are running a simulation game where you need to manage yourself through the pipeline as a sales rep of a medical devices company. Four virtual “years” in four weeks. After a miserable first year (I hit merely about a quarter of my quota – should have read the manual before I tried to just figure the game mechanics out for 2 “quarters”) I look forward to the Tuesday class from a much more comfortable position after “year” 2. I guess the hours spent as a teen with Civilization and the likes can sometimes pay off?
GSB hosted a fun networking event this week called “Fewer than 300″ – bringing people in from over 30 companies who are about to grow out of their startup phase (but are yet to break 300 employees), but have raised money and shown traction and still are just burning of enthusiasm about what they are doing. Think of the likes of Uber or Nest or Visual.ly. Good people and good conversations.
Covered in this issue:
Analysing network centrality measures and deriving composite relationships from simple a matrix
Using Bass diffusion models for new product adoption predictions
Handling variability in processes (from job shops to continuous flow)
Economics of selling SaaS subscriptions and merging sales teams after M&A
More team-first entrepreneurial models
History of Sloan Program at Stanford
Data Science learnings from LinkedIn and other Greylock companies
Guests: Vinod Khosla, Mark Leslie & part of Veritas exec team, Corey Leibow, Eric Botto, George Parker, DJ Patil
Stanford GSB Sloan Study Notes, Week 2 (32), Spring quarter
The highlight of the week was really non-academic: we got to host the Class of 2014 for the orientation we received in April a year ago. In a proper student timing fashion, when a day before the event you’re not sure what will come out and some of the slides getting still edited by the speaker at the time he is being introduced on stage – I think we eventually put on an all right show balancing more serious talk about academics and transitions with some glimpses into the less serious side of life we’ve had too. (Some videos of the performance of our class’ house band The Spillovers are online here).
Personally, it was especially heart-warming to hear from a bunch of incoming Sloans that they have found this blog and some other writing from our class useful when researching about business schools, Stanford and even deciding to join the Sloan format in particular. Frankly, I did not consider this as a goal for ongoing writing throughout the year originally. About a year ago I decided to keep posting rather to keep in touch with friends (especially back in Estonia) as well as from the more generic life philosophy that while you’re generating content (such as the class notes) for yourself anyway, you better have a clear reason why you would keep it private if there is any likelihood of someone else potentially benefitting too. So when this actually happens, it is a cherry on top.
Cheers to the 2014-ers and any future GSB colleagues reading this, then!
Covered in this issue:
Brokerage, trust and reputation in social networks analysis
Regressions for customer profitability
Predictable variability in Operations
Paying sales people well for performance
Guests from: Jive Software, Sequoia Capital, Brown Robin Capital
After a quick 2-day trial hop to visit a few firms like Boeing and Starbucks in Seattle in November, the Sloan Class of 2013 spent a full week of our spring break on East Coast. This time it was less about the particular companies and public organisations we saw, but more about the people, the leaders we met and their learnings and ideas.
All of our hosts had a little theme tip on “resilience” included in their brief (inspired by the Resilience: Why Things Bounce Back book by Andrew Zolli), which some of them chose to focus on and others less so. But most importantly, everyone seemed to just be themselves – which, mind you, can mean something quite different in bluntly direct New York compared to politically polished Washington, D.C.
I certainly appreciated the trust of the open conversations and I am holding back on too detailed notes from the meetings. Yet, just listing the names would be boring too – so let me include just one or two ideas from each. Which, as I am doing this weeks after the actual trip and by heart, are implicitly the concepts or questions that stuck with me – even if the wordings are my interpretation, not direct quotes.